Email Policy

Spam is Unsolicited Email 
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by a recipient. In addition to being perceived as intrusive, irrelevant and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails--those that are requested, anticipated, personal and relevant.

Email Policy 
This policy is based on opt-in subscription. This requires that customers who make use of our service only distribute e-mail to persons or organizations who have explicitly requested it, or with which they have a pre-existing personal or business relationship that can be verified.

CAN SPAM U.S. Federal Law - effective Jan 1, 2004
All customers are required (at minimum) to comply with the United States CAN SPAM act as of Jan 1, 2004. The following is a list of items that must be considered.

Compliance Requirements for Electronic Mail Messages (e-mail) under CAN SPAM

  • No materially false or misleading headers or transmission information. This requirement applies to all electronic mail messages, with no exception.
  • No deceptive subject lines or headings in electronic mail messages.
  • E-mail must contain a valid physical postal address.
  • E-mail must contain clear and conspicuous identification that the message is an advertisement or solicitation. Refer to the FTC's guidelines in Dot Com Disclosures for additional information on "clear and conspicuous."

 

E-mail must include a clear and conspicuous notice of the OPT-Out:

  • OPT Out must be clearly displayed in the electronic mail message.
  • Allows recipient to request not to receive future electronic mail messages from that sender (as indicated in the “from” line of the email) at the electronic mail address where the message was received and such recipient shall only be required to enter their email address.
  • The OPT Out must not be conditioned on the payment of any fee.
  • The OPT Out must be functional for 30 days after the message was transmitted.
  • The OPT Out must be put in effect within 10 days of receiving the request.
  • The OPT Out must rely on either a reply electronic message or visit to a single internet webpage.
  • Labels are required on e-mail containing sexually oriented material.

 

Actions prohibited under the CAN SPAM law include:

  • Harvesting of e-mail addresses and dictionary attacks
  • Automated creation of multiple email accounts
  • Relay or retransmission through unauthorized access
  • Email shall not contain any inducements to procure or otherwise intentionally pay or provide consideration to another person to initiate or suggest that the recipient forward a commercial email on behalf of the sender.

 

Customers shall be liable for any damages sustained by us due to a customer's violation of this policy.